This happens from time to time. Most likely, your developer/designer got sick, a family member got sick, or they went on vacation.  The developer/designer who stepped in is on the same team as your regularly assigned person. That means they share the same Team Leader who can alert your temporary designer of any important considerations.

In the event that your developer/designer is promoted (yay!), we will notify you in advance.  I know you will be sad, but sometimes it's best to let your best pal off the leash.

What if I want my developer/designer switched?

If you'd like to request a developer/designer swap, simply contact our support team with an email over to