Design Speed & Setting Priority Status

THE REQUEST FORM
Name Your Request Give your request a great name The first step of submitting a request is to give your request a great name. When choosing a name, be a...
Fri, 19 Jun, 2020 at 8:09 PM
WHEN IS CUT-OFF TIME?
Solution Oliver observes a "cut-off time" for processing new requests and changes to your queue order. This means any requests submitted past the ...
Fri, 19 Jun, 2020 at 8:10 PM
MANAGING YOUR QUEUE
To be updated...
Fri, 19 Jun, 2020 at 8:11 PM
CREATIVE ROUNDS EXPLAINED
A creative round is our internal measurement of creative output. Think of it as design horsepower. Your designer works in 1 business day creative rounds, ...
Fri, 19 Jun, 2020 at 8:11 PM
REQUEST TIMELINES AND DELIVERY SPEED
How fast you receive your request depends on three factors: 1. How long you and your creative team have been working together 2. How many active requests...
Fri, 19 Jun, 2020 at 8:12 PM
HOW LONG WILL IT TAKE TO COMPLETE MY REQUEST OR REVISION?
Our team works similar to a computer, every plan has a specific amount of processing units available. Think of this as a measurement of creative output. ...
Fri, 19 Jun, 2020 at 8:13 PM
I’M IN A RUSH! CAN I GET MY DESIGNS FASTER?
Our service is fast – but if you need help right away we recommend our Pro service or contacting a local freelancer or agency. To ensure the quality of ou...
Fri, 19 Jun, 2020 at 8:14 PM
LIFECYCLE OF YOUR REQUESTS
Now that you’ve sent your first request, the waiting begins! But what really happens when you make a request? We’re going to give you a short rundown on wha...
Fri, 19 Jun, 2020 at 8:15 PM