Solution Oliver
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Knowledge base
Accounts and Subscriptions
Adobe Stock
2
PREMIUM STOCK SUBSCRIPTION
ALL YOUR ADOBE STOCK FAQS, ANSWERED
Your Account
6
LOGGING IN TO YOUR ACCOUNT/DASHBOARD
CHANGING YOUR PASSWORD
UPDATING YOUR EMAIL ADDRESS
SUBSCRIPTION RENEWAL
DELETING A USER
View all 6
Frequently Asked Questions
Accounts and Subscription
3
HOW DO I CANCEL MY SUBSCRIPTION?
ARE THERE ANY LONG-TERM CONTRACTS?
CAN I USE SOLUTION OLIVER FOR MY CLIENTS?
Billing
2
HOW DO I UPDATE MY BILLING?
HOW DO I GET MY RECEIPT/INVOICE?
Design & Delivery
5
HOW YOUR TASKS ARE DELIVERED?
HOW CAN I GET MY DESIGNER TO BE MORE CREATIVE?
MY DEVELOPER/DESIGNER GOT SWITCHED, WHAT HAPPENED?
I HAVE A LOT OF REQUESTS, CAN YOU HELP?
WHERE DO WE GET OUR FONTS?
Support
5
HOW DO I CONTACT SUPPORT?
HELP! I FOUND A BUG/ISSUE IN YOUR SOFTWARE!
SUBMIT A FEATURE REQUEST
DOES SOLUTION OLIVER HAVE A REFERRAL/AFFILIATE PROGRAM?
LOVE SOLUTION OLIVER? REVIEW US!
Solution Oliver 101
Articles
8
OFFICIAL SCOPE OF SERVICE
HOW TO SIGN-UP FOR SOLUTION OLIVER
WHAT DOES UNLIMITED REALLY MEAN?
WHO OWNS THE CREATIVE WORK?
OUR 14-DAY NO RISK GUARANTEE
View all 8
Submitting Requests, Revisions, and Delivery Speed
Design Speed & Setting Priority Status
8
THE REQUEST FORM
WHEN IS CUT-OFF TIME?
MANAGING YOUR QUEUE
CREATIVE ROUNDS EXPLAINED
REQUEST TIMELINES AND DELIVERY SPEED
View all 8
Revisions
2
HOW DO I MAKE A REVISION/GIVE FEEDBACK?
HOW MANY REVISIONS DO I GET?
Submitting Requests
3
HOW DO I REQUEST GREAT DESIGN?
CANCELLING A REQUEST
I'M HAVING TROUBLE SUBMITTING REQUESTS VIA EMAIL. WHAT DO I DO?
Help Desk Software
by Freshdesk